We connect people and brands – through strategic brand design.

For tech and lifestyle brands that understand and resonate with people.

Our values

Helder is Dutch and means clear. Clarity is at our core – in process, communication, design, and mindset.

Work with us

You identify with our mindset and style – and feel ready to take ownership of your next project?
Then apply to join Helder!

Press & Keynotes

Whether it’s an interview, panel, or keynote – as experts in brand development, we’re happy to share our insights on strategic branding, storytelling, and brand integrity.

Our current press kit includes profile information, topic areas, and high-resolution images.

What is branding?

The word branding originally meant the marking of herd animals with branding irons. Accordingly, a brand is also to be imprinted with a stamp. What is known in German-speaking countries as branding and brand management encompasses the measures that link a company, product or service with a specific image. To this end, specific communicative and visual messages are developed that pay tribute to this image and stick in the minds of the target group. These include BRAND DESIGN and the brand story.

Why is branding important?

Many companies spend huge amounts of money to place brand messages with marketing measures. Their primary purpose is to generate attention. In contrast, branding is the silent brand ambassador. Branding aims to create a certain feeling in contact with the brand. Ideally, the target group understands at first glance what the brand stands for. A successful branding promotes an emotional connection between brand and people.

What is a branding agency?

Branding agencies are agencies that specialize in branding. A team of strategists and designers work hand in hand to form the strategic, communicative and visual identity of a brand and thus position the brand successfully in the market. Branding agencies thus create the basis for all further communicative measures of the brand.

What does a branding agency do?

A branding agency supports companies and organizations in developing a corporate identity or a brand design or in further developing it in the course of a rebranding.

Developing a brand strategy that pays off on the brand.

For this, the first step is to work out the basics of the BRAND STRATEGY together. This usually takes the form of a BRAND WORKSHOP, in which BRAND PURPOSE, BRAND VALUES and the BRAND ARCHITECTURE are reviewed and defined. Based on this and with the help of a competition and target group analysis, the brand identity agency develops the BRAND POSITIONING. In the case of a brand that is already established in the market, a branding agency uses a so-called BRAND AUDIT to review the brand in terms of its positioning. It identifies the strengths and weaknesses of the branding and looks for drivers for a successful alignment in the market environment. For a start-up or in the course of a rebranding, a brand identity agency develops a suitable BRAND NAME that captures the brand essence and brand promise.

Who can do branding?

Unlike doctors and architects, there are no protected titles or standardized processes in the field of branding. The quality of an agency depends on its own standards and the demands of the clients it wants to satisfy. A list of agencies that offer branding provides guidance on the various options.

In-house team

Larger companies in particular have an independent design department. The idea of commissioning in-house designers with the new branding can be obvious. However, branding is not “only” design, but also requires strategic and communicative expertise. A designer specializing in UX/UI design does not have the expertise needed for branding. One advantage of in-house designers is that they are already very familiar with the brand and its services. However, they sometimes lack the necessary external perspective – the keyword here is operational blindness. It helps to integrate the designers into the branding process – they have to apply the brand design in the end.

Branding agency

A branding agency or brand development agency specializes in brand development. An interdisciplinary team has the necessary strategic and creative skills that play a role in this process. Branding agencies are specialized in the creation of brands. To do this, the brand is viewed as a holistic construct and not from a single perspective such as just website, logo or social media. From the brand identity to the brand name to the design system – here you get a strategically sound brand image from a single source, on which you can build in the long term.

Freelancer

A freelancer can often be less expensive than agencies. They can be a good choice for solopreneurs, associations or non-profit organizations that need branding for a modest budget, for example. Freelance designers, however, are usually skilled in only one discipline, meaning they tend to have primarily design expertise. However, if you are looking for branding support, both strategy and design are essential. When hiring a freelance designer, you should therefore have a concrete idea of the brand personality and the strategic orientation in order to be able to brief correctly, and you should first examine the respective style of the designer to see whether it fits the brand.

Advertising agency

Advertising agencies or so-called full-service agencies often offer an almost unlimited spectrum of communicative services. However, this does not necessarily mean that all disciplines are equally well mastered. Advertising is not branding. Advertising campaigns temporarily highlight a product, a service, an offer. To do this, the brand as sender must be strategically clearly positioned and have an appropriate appearance, and that in turn is the task of branding. Of course, at first glance it is attractive to get all services from a single source, but you should look very carefully to see whether the agency has an understanding of strategic design and can provide appropriate references. When commissioning large advertising agencies or agency networks, it is important to bear in mind that a higher level of staffing on the agency side will be financially calculated accordingly and can prolong coordination processes. In addition, relatively lean budgets do not always receive the same attention as large budgets, i.e., the size of the agency and one’s own company should match. As said before, advertising has above all a different goal than branding. Advertising provides short-term attention, while branding establishes the brand personality in the long term.

When to brand – what are the goals?

The desire or need for branding can have various reasons. It is important to be clear about the goals that are to be achieved with the new or further development of branding. Branding, of course, always has the purpose of differentiating the brand from the competition. A classic situation is, for example, the start-up of a new company or the launch of a new product. Here, the successful establishment of the brand in the market is the number one driver. In the case of existing brands, the further development of the product range, the attraction of talent, the opening up of new markets, a merger with other companies are all reasons for challenging the previous brand presence.

Who participates in a branding project?

To develop a branding, companies in most cases resort to the expertise of branding agencies. Strategists and brand designers work together to create an attractive and coherent brand image. In order for a branding project to be successfully implemented, certain people on the company side should also be involved in the development, if these positions exist within the organization. This corresponds to the set-up of a company – if you are a solopreneur or a small organization commissioning a branding project, the set-up is correspondingly smaller:

• Decision maker: all the work was in vain if in the end the people making the decision are not convinced. Therefore, decision makers should be present at the important milestones from the very beginning.
• Marketing Manager: These people have (hopefully) already dealt intensively with the brand. They know the challenges of communication and therefore provide relevant insight into the day-to-day business. They are an essential part of brand building – they will also work most intensively with the brand concept.
• Sales: People in sales have direct contact with (potential) customers. Their needs, wishes and, if necessary, criticism are essential for the brand strategy and communication.
• Product developer: Branding serves to better communicate a certain performance, i.e. a product or service of a company. Therefore, it is essential to know the characteristics of this product – only then can added value and unique selling points be identified.
• Designers: A brand design must be implemented and lived. If there are designers in the team, it is helpful to involve them in the development process so that they can gain an understanding of the design and understand creative decisions.
• Project Manager:in A branding project brings together various stakeholders inside and outside the company. In order to be able to organize processes efficiently and to define a contact person for the agency, it is good to define a person who has an overview of the project.

Setting Goals

Before reaching out to an agency, it’s important to clarify your own goals and needs. Different agencies offer different core services and are best suited to solve specific challenges. A clear brief leads to better results.

Research

There are several ways to find the right agency. Personal recommendations are often the most reliable – someone has already had a positive experience. Be sure to check if their portfolio aligns with your expectations.

An online search is also effective. Look for a professional first impression, strong references, and clearly presented expertise.

Does the Agency Have the Right Expertise?

Branding is more than just a logo. Creating a strong brand identity requires strategic thinking and deep expertise in brand development. A good agency can demonstrate this experience – not just with beautiful design, but with work that reflects the brand’s essence and value.

Does Size Matter?

Agencies range from small studios to global networks. Bigger isn’t always better. If you’re a mid-sized business, a boutique agency might be a better fit than a global player with corporate-level pricing and complex structures.

Smaller agencies often provide direct access to decision-makers and the team working on your brand – making collaboration more efficient and personal.

Is Location Important?

Most agencies work remotely. What matters more than location are their expertise, industry experience, and personal fit. An in-person workshop can be valuable, but interim reviews and feedback can happen digitally.

Location may be relevant if your culture values face-to-face work, or if the project is tied to a local audience or community.

Does the Agency Have a Good Reputation?

A quick search can reveal red flags. Agencies involved in scandals or with poor reviews are unlikely to offer the collaborative, respectful partnership you need. Even if the visuals look great, ask yourself: do they share our values?

Testimonials and case studies can give helpful insights into past client relationships.

Does the Agency Know Your Industry?

Good branding principles apply everywhere – but some sectors have unique needs. Niche industries may require specialized knowledge, language, or regulatory awareness. A look at the agency’s past clients helps you understand whether they’ve worked with businesses like yours.

Talk First, Decide Later

Before you commit, have a conversation. A discovery call helps you learn about the team, their way of working, and whether your timeline and budget are feasible. It also shows whether there’s good chemistry – which is crucial for a long-term collaboration.

Is the Process Transparent?

During the first call, ask about their process and tools. Who will be your point of contact? How do they manage feedback loops? Especially in larger organizations, structured coordination is key. The agency’s process should be easy to understand – and give you confidence in how things will run.

Do They Leave a Good Impression?

Beyond all logic and lists, don’t underestimate your gut feeling. You’re about to start a longer project. Expertise is essential – but so are attitude, communication, and shared values. A good fit on both sides is the foundation of a successful brand journey.

Conclusion

Choosing the right agency can feel overwhelming – especially if branding isn’t part of your daily work. That’s why taking the time to evaluate your shortlist and talk to potential partners is so important.

This guide is here to help you ask the right questions, understand key factors, and make a confident decision for your brand.